FAQs

 

Are other frames available?

We have chosen wooden frames to be faithful to the period and sit comfortably on most peoples walls. However, we can use any type of moulding available, so if you have a particular desire for something different please email us to discuss your requirements.

 

How do we get a logo included in the cartoon?

When you’ve chosen your cartoon simply select a branding option and add to your shopping cart. Then send us a high-resolution logo as an email attatchment and we’ll drop it in as part of the picture.

 

Can you come to our golf day and add the winners' names on the day?

Yes - actually, it’s how we started. Email us with the venue and date of your event and we’ll get back to you to discuss details.

 

What is a discount code?

All prices shown at the FULL COST of the framed cartoon BEFORE any discounts are applied. From time to time we offer discount vouchers to previous customers or in conjunction with commercial partners. Redemption Codes are asked for at Step 2 of checking out.

 

How do I claim a discount?

Each framed Custom Punchline is shown on the website at full price. If you have a gift voucher or promotional discount code you will be able to use it at Step 2 of the checkout procedure. In the Discount Coupon section you will be asked to enter the code in the box next to Redemption Code. As you continue to Step 3 you will see that your discount has been deducted automatically.

 

What is the cost of shipping?

Delivery to anywhere in the UK and Ireland is a flat rate of £9.50 per order, no matter how many frames are in the shipment. International delivery is a flat rate of UK£14.50 plus a export handling fee of UK£5.00 per order.

 

Can I return my cartoon if I'm not happy?

Naturally we're confident that you'll be delighted with your Custom Punchline. However, if you're not 100% happy for any reason, feel free to send it back to us (by recorded post within 14 days) and we'll gladly replace it for another cartoon, or simply refund it's original cost.

 

Can you create bespoke cartoons?

Not a problem, if you require a cartoon gift featuring a different subject matter or scenario, do please get in touch. We're happy to come up with something more appropriate to your purpose. We can give you an accurate quotation before starting and email layouts and visuals before printing.

 

How long will it take for me to receive my Custom Punchline?

We aim to create your personalised cartoon and ship it within 7 working days. At busy times this may take a little longer, but if you haven't received your cartoon after a week please contact us and we'll look into it. If you have an urgent request, let us know when you checkout and we'll speed up the process for you. Bespoke cartoons may take a few more days, but we'll be in constant dialogue with you by then.

 

 

 

 

 

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